Effective Date: 4/04/2025

At Always On Energy, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our services.

Opt-In Language for Customers:

“Always On Energy will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.”

Opt-In Text at Sign-Up:

“By submitting any form and signing up for texts, you consent to receive messages from Always On Energy at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, phone number, email address, and any details you provide through our contact forms or service inquiries.
  • Usage Data: Pages visited, time spent on site, browser type, and device information (collected through cookies or analytics tools).
  • Communication Data: Any correspondence between you and Always On Energy(email, forms, calls).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries or requests.
  • Provide HVAC-related updates, promotions, and service reminders (only if you opt-in).
  • Improve our website functionality and user experience.
  • Maintain internal records and reporting.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers or partners who help us operate our website or deliver services (under confidentiality agreements).
  • Legal authorities, if required by law or to protect our rights and property.

4. Cookies and Analytics

We use cookies and third-party analytics tools (e.g., Google Analytics) to track how users interact with our site. This helps us improve performance and tailor content.

You can choose to disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

6. Your Choices

You may:

  • Opt out of marketing emails at any time via the unsubscribe link.
  • Request to view, update, or delete your personal data by contacting us at admin@alwaysonenergy.com.

7. External Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this policy or how we handle your data, please contact:

Always On Energy
Email: admin@alwaysonenergy.com
Phone: 646-222-8991
Website: alwaysonenergy.com